Knowledge Base

Setup & Resources

File Format & File Setup

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Format

Our preferred file format is Adobe Illustrator, or Adobe InDesign PDF(s) with fonts created to outlines. Due to the physical size of banners & signs, logos and graphic should be supplied in Vector format to produce the best results. Supply text outlined, or supply the fonts used. Avoid embedding files in Illustrator layouts if file size becomes an issue. Save Illustrator layouts as “Adobe Illustrator (.ai)” format and make all pictures linked CMYK Tiff files, and supply them separately to decrease the file size.
We prefer files to be uploaded to our FTP site or sent via email.  Please contact us here for information on uploading to our FTP.  Make sure to include your company name.  We can also accept files by CD, DVD, and USB or Firewire device.

Software: Adobe Creative Suite (Illustrator, Photoshop and InDesign).

File Set-Up

Files: Include all linked graphics. This includes logos, scans and other images
Size: Set-up files at full size where the software permits, or no smaller than 25% of the final output size. Please keep reduced sizes proportionate.
Bleed: Please give at least .5″ image bleed on each side of the final sized artwork.
Images: Remember, scan with the final output size in-mind. Image resolution must be at least 75 Pixels per inch (or dpi) at its final printed size, eg. 75dpi at 100%, 150 dpi at 50% & 300 dpi at 25% of the final size.
Fonts: Always include the entire Postscript font suitcase, this includes printer and screen fonts. Please avoid True Type fonts, and Mac System Fonts.
Vinyl: Art should be in Vector format with text outlined, or supplied with the fonts used.
Color Match: Always specify a PMS color or supply a color swatch when color matching is requested. Any color correction of Raster images (Photoshop) may result in an additional design charge.
File Quality: We do regularly perform small miracles, but please keep-in mind the better the original artwork and the better the scan, the better the final print.

Vehicle Templates

We have over 10,000 vehicle templates available for you. Contact us and we’ll send you a vector template already scaled to ensure your graphics look outstanding.

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Pantone Colors

Pantone colors must be specified in writing at the time of the order. We will do our best to distinguish them in the file, but a heads up always help make sure your colors will come out true. Download the Pantone App here!

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Pantone

Letter Visibility Chart

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Shipping

FedEx & UPS

We use FedEx / UPS and can drop ship up to midnight for next day delivery. Tracking numbers will be supplied via email as soon as your label is made.

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Packaging

Packaging is a very important part of the job. Ensuring that your product will be received the way it left our facility is a must, and we go to great lengths to make it happen.

Variable Data & Formatting

Typically with large jobs that have variable data we can work with your Excel document and help you format it correctly. If you need a blank file that is formatted correctly please contact us and we will supply you with one.
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